New to ThingWorx and looking to get up to speed on using the platform? The new Developer eSupport Portal is here to help! This guide will walk you through the process of gaining access to the Developer eSupport Portal, and will also provide a quick overview of the various content that you will be able to leverage. Before you know it, you will have all the tools and knowledge needed to begin creating simple applications within the platform and begin establishing connections to a wide array of devices, industrial systems, enterprise applications, cloud services, etc.
Creating an Account
For users that have already created an account through the PTC eSupport website, you should be all set. Simply use your existing account credentials to access the Developer eSupport Portal. For those who do not yet have an account, you can create one by using one of the following links:
Your account level will determine what you will have access to within the Developer eSupport Portal. Through the remainder of the guide, we will take note of areas where access rights may vary.
Getting Acquainted with the Develop eSupport Portal
Now that you have an account, you will have access to our Developer eSupport Portal. There are three main areas to focus on in the portal: the Search Area, the various Content Category buttons, and the Learning Path.
At the top of the page, you will find a search text box that will allow you to quickly sift through all of our available content, including various support articles, reference documents, training content, and post from our ThingWorx Community forum. Simply type in any topic revolving around the ThingWorx platform that you are interested in learning about and initiate the search. Looking for information on how to make better use of our search engine? Click on the Advanced Search link beneath the search text box to learn how to find that exact document or support article you are looking for.
Beneath the search area, you will find various content category buttons that will help direct you to commonly-accessed areas of the eSupport website. As you click on each content category, a pop-up window will appear with additional popular links related to that category. Here is a quick summary of each category:
To the right of the search area, you will find your personalized path to success. This path has been put together by our educational team to help you get up to speed on using the ThingWorx platform as quickly as possible. You can keep track of your progress as you work through the learning path by checking off each completed item. Let’s quickly discuss the various elements of the path.
We hope that you find the Developer eSupport Portal helpful in getting up-to-speed on the world of IoT and the ThingWorx platform! We are also very interested in hearing more about your own experience with the portal. If you would like to let us know, please click on the Feedback link beneath the search area to send your comments directly to us. We look forward to hearing from you, and will always strive to make the portal as helpful and efficient as possible.