Activated hardkey licence but still shown time limit and cannot connect the data form equipment

[WP_9398021]

I have a problem about I changed the location of KEPSeverEX from PC-A to PC-B

I transfer the licence and save lic file and active with new PC -B but I can't connect to my PLC and 

it still show time limit  ( I can monitor some data ) 

how to solve this problem please suggest.

Thank you in advance.

[rajskumar]

Please take a look at the following article as it may help resolve your issue:

https://www.ptc.com/en/support/article/CS303222

If you are prompted to log in to view the complete article, you can use your MyKepware login credentials.

[Catalina]

Hi @WP_9398021,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Please note that industry experts also review the replies and may eventually accept one of them as solution on your behalf.
Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,