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How to increase the number of trap events in KepserverEX?

CS_10605438
1-Newbie

How to increase the number of trap events in KepserverEX?

 

Hi,

I have a connection with a device through SNMP v2c. By default Kepserver allows me to receive a maximum of 100 trap events, but I need it to allow me to receive 200 trap events. Is there a license that increases the number of trap events?

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1 REPLY 1

@CS_10605438 

 

The device property "Number of Events" is hard coded to a maximum of 100 and cannot be increased. You could put in an enhancement request to see if the increased functionality can be added to future releases of the application. Here is a link to the Kepware knowledge base article that covers how to submit an enhancement request:

 

https://www.ptc.com/en/support/article/CS295047

 

My Kepware login credentials can be used to access the article.

 

Thanks,

*Chris

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