I am Using Kepware V 5.14 and ODBC client driver and getting the error.

[CS_10231851]

Hi Team,

We are using kepware V 5.14 and ODBC driver and receiving the error.

Error - "Unable to connect to data source on channel__,Device"--" (reason: 'Memory allocation failure').

[VladimirN]

Article - "Looking up specific ODBC related errors displayed in PTC Kepware Products": https://www.ptc.com/en/support/article/CS294058 

[CS_10231851]

Hi @VladimirN ,

thanks for the reply but the error "Error - "Unable to connect to data source on channel__,Device"--" (reason: 'Memory allocation failure')." i am facing is not mentioned in the article.

[MRohilla]

Greetings,

Could you please confirm which database you are using to connect with Kepware? 


Regards,
Mohit

[MRohilla · Accepted solution]

Greetings,

Kindly upgrade to the current version, 6.15. We made some changes that affect the way memory is allocated to the ODBC driver.  The problem was seen mostly when using one of the current Oracle drivers and it would cause the runtime to crash. What they are seeing might be related. 5.14 is very old and many changes to the ODBC Client driver have been made

Regards,

Mohit

[MRohilla]

Greetings,

Does this Post answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!


Regards,

Mohit