I am attempting to use KEPware's SNMP driver to read off of a network switch. However, while KEPware can see and identify the device as running SNMP v2c using Device Discovery, I cannot get any data in KEPware.
Using net-snmp on the same server, I am able to read data off of the device (e.g. "snmpget -v 2c -c <COMMUNITY_NAME> <IP_ADDRESS> IF-MIB::ifOperStatus.1" gives "IF-MIB::ifOperStatus.1 = INTEGER: down(2)" in response, which is good data), so I know that the switch is configured for SNMP properly and the server can read it.
None of my tags produce good data in the OPC Quick Client. Inside the SNMP channel I've created, in a standard device created through device discovery with the switch, neither an imported "IF-MIB" module nor a static tag pointed at "if-MIB::ifOperStatus.1" is able to read anything but "Bad" data in the quick client.
My license is in good standing and is installed properly. Other (non-SNMP) channels within this KEPware are able to communicate with devices. Data Collection is enabled for the device, and since the device was created through device discovery it should be appropriately mapped to the switch. Please advise on how to move forward here, I'm out of ideas.
snmpget working on the same server for a point on the switch:
Device for the switch which was created via device discovery:
I still can't read any data, including the point I was able to snmpget above:
Do you see any error messages related to those SNMP tags in Kepware Event Log Section?