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Greetings,
I know nothing about kepware, other than it gets data from my PLCs for me. i dont setup the topics, i pretty much never get on the server. not my job.
However, i am having trouble getting info from an oracle database, after having what i think i needed installed on the server. There were some OPCDB addons or something like that, as well as upgrading oracle on the server from v12 to 18 maybe? I got the user and password from our IT folks.
I can connect to and see the columns i want to pull the data from, however when i try to actually pull data, i get the error attached. i asked our IT folks and they said i had the correct login info to read from the oracle database and they suggested i get on here...
I program PLCs, so i may not understand what you say, but hopefully i can show it to someone who will know what to do with it
Greetings @TM_11420364 ,
I hope you are doing absolutely fine. Could you please confirm if you have followed the steps below?
Regards,
Mohit
Yes, i saw that when i was browsing support articles, we did try to change that setting with no luck.
Greetings,
We request that you submit the support ticket for this issue, as we need the reports from your side to investigate this issue.
Regards,
Mohit