Kepware licensing

[DiegoTavares]

Hi friends i need support to recuperate kepware licence that i have no acces more, to the machine originally installed. Need i open especial ticket to this resolution? Can you explain how i open this especial ticket?

Tks 

[AB_7478123 · Accepted solution]

Greetings,

In order for us to assist with that, you would need to submit a ticket through the My Kepware portal. You can select 'submit a support ticket' and it will be routed appropriately and we can assist.

Kind Regards,

Andrew Black

Senior Technical Support  Engineer

[slangley]

Hi @DiegoTavares.

Were you able to obtain support for your issues through a case?  If so, posting the solution here for other community members would be greatly appreciated.

Regards.

--Sharon

[DiegoTavares]

@slangley  Thanks a lot, sorry about for long to answer. 

hugs

Diego