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one or more features are time limited

DSX
3-Visitor
3-Visitor

one or more features are time limited

Hi, how can i fix this on Kepserver 

one or more features are time limited 

i tried to restart, stop reset service and remove everything and make new device and connection again

but still have same problem

i use free version and i have used before, some months ago and i had not any problem

how can i fix it

thanks in advance

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @DSX , 

 

Since you are using a free version, this is a License Issue; once you restart the KepServerEx, within 2 hours you get his error, the only way to avoid is to buy the license or restart the KepServerEX every 2 hours

 

Thanks,

Shashi Preetham

View solution in original post

10 REPLIES 10
VladimirN
24-Ruby II
(To:DSX)

Articles:

DSX
3-Visitor
3-Visitor
(To:VladimirN)

thanks, but i have tried this before and doesn't work at all

We have the same issue. Have you resolved the problem? If yes, how?

Thanks

 

Tanquen
6-Contributor
(To:BL_10663475)

So still no fix for this? It's very distracting and covers info on the screen, over and over and plays a chime each time. Why? Please remove or add a way to disable after the first time.

aservetas
12-Amethyst
(To:Tanquen)

You can right-click on the Administration Utility icon and select the 'Exit' option to eliminate the pop-up notifications.  If you then need to access any of the functions of the Admin utility in the future, you can always re-launch it from the Windows start menu location.

 

Note:  There is no such thing as a 'free' version of the product, other than testing with the simulator driver.  The use of any other component in the project will trigger the license check and the notification window is designed to inform that an unlicensed component is in use and will time out after the two hour demonstration period.

Tanquen
6-Contributor
(To:aservetas)

I don't know, it just seems like they are trying to mess with folks.

 

I use the products legally and we buy many licenses for KEPServerEX. Why torture people with the popup and chime every 30 seconds or whatever it is? I know I'm testing and it will only work for two hours. 

 

In Windows Settings and then the Notifications & actions settings, I ended up disabling the notifications for ‘Server - Administration’. Seems to work.

 

Just wish they would add a way to disable after the first time or something.

MRohilla
9-Granite
(To:DSX)

Greetings,


We are waiting for your response.

Please share you direct dial no. so that we can connect with you and discuss this issue further. 

 

Regrads,
Mohit

Hi @DSX , 

 

Since you are using a free version, this is a License Issue; once you restart the KepServerEx, within 2 hours you get his error, the only way to avoid is to buy the license or restart the KepServerEX every 2 hours

 

Thanks,

Shashi Preetham
MRohilla
9-Granite
(To:DSX)

Greetings!

Does this Post answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!
 

Regards,

Mohit

MRohilla
9-Granite
(To:DSX)

Greetings!!

Since your question has been answered I have marked the appropriate response as the solution to your post. If you disagree with my choice please let me know.


Regards,
Mohit

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