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Manufacturing Apps assets can't connect Kepware

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Granite

Manufacturing Apps assets can't connect Kepware

Hello,

 

I installed manufacturing apps trial and import simulation data succesfully and I did 2 guides about manufacturing apps, Controls and Asset advisor but now I have a problem because Kepware is connected with Thingworx but I can't see data simulation in my assets. I checked log and I saw this error:

 

An Invalid Property Value Was Sent To [PTC.MfgSegment.Kepware_Simulator-GW Property: [StoredUpdateCount]

 

 

Do you know how to solve this issue?

 

Thank  you in advance

 

Luis

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: Manufacturing Apps assets can't connect Kepware

Hi @ljam ,

 

This error occurs when Store and Forward is enabled in KEPServerEX / ThingWorx Kepware Server / ThingWorx Industiral Connectivity(TWIC).

 

We have a workaround for this which is mentioned in the following article

https://www.ptc.com/en/support/article/CS296010

 

Thanks,

Himanshu

View solution in original post

2 REPLIES 2
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Re: Manufacturing Apps assets can't connect Kepware

Hi @ljam ,

 

This error occurs when Store and Forward is enabled in KEPServerEX / ThingWorx Kepware Server / ThingWorx Industiral Connectivity(TWIC).

 

We have a workaround for this which is mentioned in the following article

https://www.ptc.com/en/support/article/CS296010

 

Thanks,

Himanshu

View solution in original post

Re: Manufacturing Apps assets can't connect Kepware

Hi @ljam.

 

If the previous response provided by Himanshu answered your question, please mark it as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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