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ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

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Re: ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

Hello;

I tried both version, fremium and developper and still Status Of Week, Neither % nor Hours doesn't work.  To install A Add-on / Extension of ThingWorx Manufacturing App, needs to be PTC partner which my company are a PTC Partner. But first we need to install ThingWorx 8.0.1 or 8.0.2 and then install ThingWorx Manufacturing App which isnt a easy task i assume as we hardly can install ThingWorx 8.0.2 to another machine. Licencing is different issue.


Thank you.

Re: ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

Hi Murat,

I ask because if you're using the developer kit, we can poke at the mashup behind the scenes to see why that particular widget and status aren't working, while everything else is.  When you use the developer-kit or the freemium installer, you're actually installing all of ThingWorx 8.0.1, but different features are unlocked with different licenses.

Thanks,

Milan

Re: ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

Hi,

I have the same problem with "Status This Week" indicator.

I'm using KEPServerEX 6.2,

ThingworxManufacturingApps 8.0.0 (developer kit) and

DemoSimulatorPackage

Everything works properly only "Status This Week" indicator doesn't work.

Have you already solved this problem?

Stanislav

Re: ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

Greetings Stanislav,

Thank you for reaching out. We are unable to reproduce this problem, and would like to investigate further. I will contact you outside of this Community thread to arrange a time when we can work with you to troubleshoot this.

Best regards,

Steven M

Re: ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

Hi,

I'm having the same problem with version 8.0.1. Is this problem resolved?

Re: ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

Greetings Ozgur,

We are currently investigating this problem, and will post an update soon.

Best regards,

Steven M

Re: ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

Hi,

What language the OS is configured to?

Thanks,

Varathan

Re: ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

Hi,

I use Windows - English. Is it related?

Thanks,

Özgür

Re: ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

I hope language does not matter. Are you using Comma as decimal separator? Can you open the PTC.SCA.SCO.AssetMonitor.AssetDetail.PerformanceMonitorController Thing and run the service GetStatusHistoryForPastWeek? You can select any Asset you configured as input. The Boolean input doesn't matter in our case. Can you post the output?

Thanks,

Varathan

Re: ThingWorx Manufacturing Apps Trial Version "Status Of Week" Does not Work

Hi,

I used the express installer so I can't open the composer and can't run any services.

Any log files would be useful?

Thanks,

Özgür

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