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Workflow Builder - installation fails - PTC.FactoryConsole.DataTable : Invalid format: "permanent"

Level 5

Workflow Builder - installation fails - PTC.FactoryConsole.DataTable : Invalid format: "permanent"

Hello 

 

I have set up Thingworx environment with Manufacturing Apps and installation went fine.

However after adding Wokflow Builder - Console log fails to display

and I have message in logs

[message: Unable to Invoke Service QueryDataTableEntriesLocalized on PTC.FactoryConsole.DataTable : Invalid format: "permanent"]

 

For me it looks like the problem is that I have in CurenntLicenseInfo

THINGWORX_FOUNDATION
twx_utilities_workflows
uncounted
uncounted
0
8.1
permanent

As a expiration date

 

Did anyone encountered that issue ?

1 REPLY 1

Re: Workflow Builder - installation fails - PTC.FactoryConsole.DataTable : Invalid format: "per

Hi @Radek ,

 

Can you please share your license file, application logs and the exact version of ThingWorx, Manufacturing apps and workflow builder to look into this further.

 

Thanks,

Himanshu