If you look in your working directory with windows explorer you will find there one or more files that have ncl extension. Something like this: op010.ncl.8. Open the latest file of this type with wordpad or notepad and look for the line that begin with LOADTL word.
The lines above should look like this:
PPRINT / TOOL NAME : T0004
PPRINT / CUTTER_DIAM : 0.393701
PPRINT / LENGTH : 3.937008
LOADTL / 4 $$-> 10 mm Dia; 3 mm Rad
If you don't see the PPRINT lines above the LOADTL then your problem is with the PPRINT settings. If the lines are there but you don't get the tool list on the tape file, then the issue is with the postprocessor