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1. What version of Mathcad are you trying to install?
2. Show a screenshot of this error.
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I have the same error.
License is installed through ''License Management'' to my account
There was a similar error before - "Parallels installation difficulty": https://community.ptc.com/t5/Mathcad-Installation/Parallels-installation-difficulty/td-p/787514
Thanks for help. I'll talk to our Network administration & Security staff.