Cannot raise a support case - product code not recognised

[SD_9882347]

Hello
I have two issues:
1. The system will not accept my product code so i cannot raise a support case.
2. My laptop just got a new motherboard. I cannot get Mathcad to activate and i cant download a new licence as it says i have had too many.
Is there another way to raise a support case?
Thanks

[LucMeekes]

You may need to contact PTC support, which is NOT this website/Forum.

Success!
Luc

[rghadge]

Hi @SD_9882347,
 
Refer https://community.ptc.com/t5/Mathcad-Tips/Transferring-Mathcad-Single-User-or-Student-license-from-an/ta-p/819143#M1600. 

[SD_9882347 · Accepted solution]

Thanks, i have made contact with support.

Much appreciated.