Home Use LIcense

[ptc-1416740]

I just upgraded to the full Edition to MathCAD Prime 9.0 from MathCAD express (MyCommerce Order Number: 860697573 ). I received a license file and I successfully upgraded my MathCAD Express to the full edition on my work computer.

Does my single user license for the full edition entitle me to a HOme use license as well?

Thanks,

Theodore F. (Ted) Wiesner, PhD PE
Professor Emeritus
Department of Chemical Engineering
Texas Tech University

[VladimirN · Accepted solution]

Articles:

• "Home-use license information about Mathcad and Mathcad Prime": https://www.ptc.com/en/support/article/CS58240
• "How to generate Home Use license file using PTC licensing web tool": https://www.ptc.com/en/support/article/CS322608

[ptc-1416740]

Hi Vladimir,

Many thanks for your quick response to my post.

In going through the procedures at the links you posted, I think all I did was transfer my work license to my home computer. Now I can work at home but not at my workplace.

I think the problem may be related to the fact that my license manager does not show home use licenses available. However, the home use policies do indicate that a home use license comes with a single user license.

Do you know how I can procure the home use license?

Thanks,

Ted

[VladimirN]

 Hi Ted,

1. I would recommend contacting the seller who supplied you with this license to clarify this.
2. Also you can create a new Case here - "Mathcad Support Center": https://support.ptc.com/support/mathcad_supportCenterOpt.htm

[ptc-1416740]

Hi Vladimir,

Again, thanks for your help.  I found out that my home use licenses were not showing up because I didn't click the "+" sign to the left of the product column. Clicking it exposed 2 home licences.

Best regards,

Ted

[VladimirN]

I'm glad you solved it.