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I can't find the product code of my license for Mathcad Prime10.0, it's not in my confirmation email

PE_12988158
2-Explorer

I can't find the product code of my license for Mathcad Prime10.0, it's not in my confirmation email

When I try to 'Activate' my license in Mathcad (from Mathcad Express), it asks for my Product Code. Other 'Help' solutions pointed to the confirmation email, which mine does not contain the product code. Also, a link was provided to another site, but that site is in 'Maintenance'. Is there another way to find my product code? 

PE_12988158_0-1741108842628.png

 

2 REPLIES 2
LucMeekes
23-Emerald III
(To:PE_12988158)

What are you trying to 'license'.?

If you want a license for the 30-day trial period, just install the program. The run it and open the options sheet from the main menu (click the circled M in the top left corner). Then on the 'License' tab, click the 'Get license'button in the lower left corner. That should get you going.

 

Success!
Luc

Hi @PE_12988158,

 

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

 

Thanks,
Anurag 

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