Installation licence

[ptc-5167191]

I am unable to install my Mathcad Prime 7 licence. When I try to install it:

From Mathcat Express I click on 

1)Acquire License

2) Select the products to install the license for:

3) PTC Mathcad Prime 7.0.0.0

I am getting the following answer:

You have reached the maximum number of license requests available for your product type

Do I have to delete Prime Express and load a new Prime 7??????

[VladimirN · Accepted solution]

 Hi,

You can find the answer for this issue in the following thread earlier - "Reached the maximum number of license request": https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852