License a reinstalled MCAD14 product

[ME_10900572]

After experiencing a hard drive crash and installing a new disk I cannot licence the reinstalled MCAD14 program for product code xxxxxxxxxxxxxx-xxxx-xxxx

The licence.dat file I can refer to for workstation CPU ID that uses this file is xx-xx-xx-xx-xx-xx does not work.

How can I license the product?

[terryhendicott]

Hi,

PTC no longer support Mathcad 14/15.  Update to Prime.

Cheers

Terry

[LucMeekes]

Read more here:

https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announcement/ta-p/818870

Success!
Luc