License key issue

[MG_10950172]

Hello! I just created a new account with my university email account, then when I set up mathcad Prime it gives me error of: "You have reached the maximum number of license requests available for your product type." Please help me with this issue. Thank you

[VladimirN · Accepted solution]

Same isuue - "Reached the maximum number of license request": https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852