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Solved! Go to Solution.
Read the following announcement - "Official PTC Mathcad 15 and Prime 1–6 End-of-Sale Announcement": https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announce...
1. What version of the program are you using?
2. Article - "Error message displays “Unable to Create 12.0 Engine Factory” while launching Mathcad": https://www.ptc.com/en/support/article/cs32697
Read the following announcement - "Official PTC Mathcad 15 and Prime 1–6 End-of-Sale Announcement": https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announce...