MathCAD forgets server name

[Kevin_T]

It happens from time to time (within week) that my Mathcad installation forgets the Server name in the License Setup Window. So I always have to correct the server location again and again. I don't have ever provided any "localhost" server, anyway it randomly shows up ...

[VladimirN]

What version of the program and build are you using?

[Kevin_T]

it is MathCAD 15.0 - where can i see the build?

[VladimirN]

In the main menu of the program: "Help" ---> "About Mathcad".

[Kevin_T]

There is Mathcad 15.0 (M030 [])

[VladimirN · Accepted solution]

I recommend to look at server timeout functionality ("Users lose licenses when Timeout functionality set to ssss seconds"):

• "FLEXlm License Timeout Functionality": https://www.ptc.com/en/support/article/CS264028
• "How to set timeout value in ptc.opt file on PTC Flexnet License Server": https://www.ptc.com/en/support/article/CS129912