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Also take a look here:
Transferring Mathcad License from Existing Host ID to New Host ID
Thank you for the links. Very helpful. However, I would still need our Product Code which is specific to our license and I do not have that. So I am looking for some assistance from PTC support on this. I also need information on our specific license to know if I can install it on multiple machines. I posted my issue here since it was my only option without our Product Code.
Also take a look here: