Mathcad Prime 3.1
Feb 25, 2023
10:17 PM
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Feb 25, 2023
10:17 PM
Mathcad Prime 3.1
I have a permanent license for Mathcad Prime 3.1. My laptop motherboard on this computer failed. I've replaced the motherboard and can no longer use Mathcad. When trying to get another license, I can't, since the software on the PTC site indicates that my product code is incorrect. I'm currently retired (2016), and would like to get this working. I'm not paying support, since I'm happy with the current versions Mathcad 15 and Prime 3.1. Can someone guide me to the right person/contact?
Thanks!
Larry Callis
Solved! Go to Solution.
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Feb 26, 2023
11:01 AM
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Feb 26, 2023
11:01 AM
3 REPLIES 3
Feb 26, 2023
11:01 AM
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Mar 04, 2023
12:55 PM
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Mar 04, 2023
12:55 PM
Submitting my license info resulted in an immediate response with a valid CPU ID.
Thanks!!!
Larry Callis
Mar 06, 2023
01:07 AM
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Mar 06, 2023
01:07 AM
Glad you solved your problem.
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