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I'm in that uncomfortable loop once again
I can't get PTC matched going due to a glitch with the licensing system.
I get this message (see screen capture) when attempting to install a license using the License Wizard.
So, what's the next step?
Solved! Go to Solution.
If that doesn't help, study the other information provided here: https://community.ptc.com/t5/PTC-Mathcad-Installation/All-About-Mathcad-Software-Installation/m-p/706433#M26
Success!
Luc
Calling 1 (800) 477-6435 got me nowhere. The phone message is rattling something on-and-on about silver and gold support services and that you need this level of support for the phone to be answered. I really have no idea what I bought other than PTC Mathcad for just under $700 - all I know is it doesn't work and support for PTC is extremely horrible. And, as I mentioned to Jon Cooke yesterday (employe.at PTC that sold me this software). I regret buying PTC matchad.
Yeah, anyway - someone please help me with this.
That is an old support number.
Calling 1 (800) 477-6435 got me nowhere.
It translates to 1-800-4PROHEL.
If that doesn't help, study the other information provided here: https://community.ptc.com/t5/PTC-Mathcad-Installation/All-About-Mathcad-Software-Installation/m-p/706433#M26
Success!
Luc