O Mathcad não instala/ Mathcad is not installing

[JO_9303821]

The software is not installing. It is showing the following error in the installation: "Some applications failed or cancelled. Click Information of failed application for details. " ; "Installation failed, refer to the installation log file for more information. You can Restart the application installs or click Exit to close the installer.";

How to install?

Translated with Google Translate

Translated by Corina Ionescu, Dec 27th 2021

O software não está instalando. Está apresentando o seguinte erro na instalação: "Some applications failed or cancelled. Click Information of failed application for details. " ; "Installation failed, refer to the instalation log file for more information. You can Restart the failed application installs or click Exit to close the installer.";
Como fazer para instalar?

[VladimirN]

1. Qual versão do programa você está tentando instalar?

2. Mostre uma captura de tela do erro que ocorre.

[JO_9303821]

1 - PTC MATHCAD PRIME 7.0.0.0

2 - 

 

[VladimirN]

Try the following:

• First run "pim_installmgr_mathcad.exe" and when it gives "Error at 1%" after downloading files,
• Go the path (in Windows 10): C:\Users\YourUsername\AppData\Roaming\PTC Download\MED-XXX-XX-XXX_X-X-X-X\ptcsh0\ ,
• run "PrimeWixInstaller_64bit.msi" installation file.

P.S. And one more tip: https://community.ptc.com/t5/PTC-Mathcad-Installation/Error-quot-PTC-Installation-Assistant-has-stopped-working-quot/m-p/706416#M21