The activation of MathCAD Prime 9

[飞戴_10738340]

Hello

I purchased the license of Mathcad Prime 9 on July 14th, but it now shows that I have reached the maximum number of licenses.But I have never activated any of them.

Can you help reset this authorization? Or you can tell me which account activated this authorization.Or there may be other ways to solve it,

thank you.

order information: PTC University Order Number: 9176734

Sales Order Number: 3337434

Customer Number: 635006

Service Contract Number:

Support Expiration Date: 13-07-2024

[VladimirN · Accepted solution]

You can find the answer for this issue in the following thread earlier - "Reached the maximum number of license request": https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852