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Trying to renew my subscription/license for Mathcad Prime

Strib
12-Amethyst
12-Amethyst
‎Feb 01, 2023 04:23 PM
‎Feb 01, 2023 04:23 PM

Trying to renew my subscription/license for Mathcad Prime

I've been trying to renew my subscription/license for Mathcad Prime.  The support website seems to require that I communicate with a 'Renewal Advisor' or open a support case for renewal.  But none of that has gotten a response.

 

I believe my license expires tomorrow and may be nonrenewable if I haven't.  What should I do?

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2 REPLIES 2
BenLoosli
23-Emerald II
23-Emerald II
(To:Strib)
‎Feb 01, 2023 05:13 PM
‎Feb 01, 2023 05:13 PM

Contact Daniela Toader, PTC Subscription Manager

 

 

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anursingh
Moderator
Moderator
(To:Strib)
‎Feb 01, 2023 05:25 PM
‎Feb 01, 2023 05:25 PM

Hi Strib,

 

I have forwarded your details to the Sales team and they will connect you with your request. 

 

Regards,

Anurag 

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