activation issues for student account

[JB_11656140]

im currently attending school at ECPI university, we use mathcad for some of our courses. i have it installed on my desktop at home, but also use it on my laptop when im traveling for work so i can still complete my homework. its not allowing me to access the program with our activation key and says i have the maximum number of license requests. im trying to figure out how to get this to work so i can complete my homework assignments. it wont even allow me to create a new account or anything else and activate it that way. i just need some help figuring this out.

[VladimirN · Accepted solution]

Same issue: https://community.ptc.com/t5/Mathcad-Installation/maximum-number-of-license-requests/td-p/710718 

[anursingh]

Hi @JB_11656140,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Please note that industry experts also review the replies and may eventually accept one of them as solution on your behalf.
Of course, if you have more to share on your issue, please pursue the conversation. 

Thanks,
Anurag