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HI @OH_9813053,
Refer here for downloading the required student edition version of Mathcad Prime
Once the download is completed you can use your product code for generating the license on new system to do so refer here
Hope this helps.
Thanks,
Vipul
To download student edition and generate license customer number is not required.
Did you download student edition on your new system? Can you share the step at which it is asking for customer number?
Thanks,
Vipul
have not solved problems yet
Hi @OH_9813053,
Share the screenshot of the error you are receiving while downloading the educational version of Mathcad Prime