ou have reached the maximum number of license

[CR_10925631]

I went from one broken PC to another, and I can't get a license on the new PC. I tried the website to obtain a license, and I got "you have reached the maximum number of licenses". I can't open a ticket because I don't have permission for an ID. What an absolute runaround. I will never recommend this product to my employer. Please fix this or give me my money back. I have wasted the last 3 hours.
Charlie
croy1@UAgrantham.edu

Mathcad Prime 11 Student Edition

One-time License

electronic

Your product key:

[ppal]

Solved: Reached the maximum number of license request - PTC Community

[anursingh]

Hi @CR_10925631,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

Thanks,
Anurag