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Official PTC Mathcad 15 and Prime 1–6 End-of-Sale Announcement

72% helpful (5/7)

Hi Mathcad community members,

 

For those of you who don't know me (some do), my name is Andrew McGough and I'm the product manager for Mathcad here at PTC. I have talked to some of you in the past individually, but I don't get to participate as much as I'd like on the community. I hope this announcement is the start of me being able to be more active here.

 

I would like to share with you that PTC is announcing the end-of-sale for the following versions of PTC Mathcad, effective December 31, 2021:  

  • Mathcad 15 
  • Mathcad Prime 1.0 – Prime 6.0  

 

Effective January 1, 2022, the only version of PTC Mathcad available for subscription will be PTC Mathcad Prime 7 and future versions of PTC Mathcad Prime. After December 31, 2021, PTC will no longer have the right to sell or distribute software versions moving to end of sale due to a third-party component contained in those versions. 

 

I appreciate the passion of our Mathcad userbase, so I would like to pass along some additional information on a helpful offer. If you currently have a subscription license and wish to continue using your current version of PTC Mathcad while you evaluate Mathcad Prime 7we are offering a multi-year renewal option that will give you the ability to use your current version for up to four additional years. If you decide to take advantage of this offer, it is important to place the order prior to December 7, 2021 to ensure no issues in booking the order or the subscription start date. PTC may decline or be unable to process orders received after that date. Please contact your PTC account representative or PTC partner for more information. 

 

Please bear in mind that the use of old versions of software does introduce implicit risk in areas of security, hardware, and software platform support. 

 

PTC will continue to provide technical support access, phone assistance and expert input for versions of Mathcad that have reached end-of-sale. PTC will not be able to issue new licenses or provide access to software downloads for end-of-sale versions. 

 

Our customers in English-speaking countries received the End-of-Sale announcement on February 17, 2021Our global customers are receiving the localized communication now. 

 

We have put together multiple resources for you to answer your questions. Please refer to our FAQ for more information. We know this is a big change so the Mathcad team will be monitoring this thread for feedback.

 

Best regards, 

Andrew McGough, 

Product Manager, PTC 

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‎Feb 25, 2021 11:30 AM
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