Cannot acquire a trial licence through the wizard

[MA_9764784]

I am trying to acquire a trial license. On the licence wizard login page when I click Next button, I get the error "The server committed a protocol violation. Section=ResponseHeader Detail=CR must be followed by LF"

[Werner_E]

See if this helps;

https://community.ptc.com/t5/PTC-Mathcad/Mathcad-License-not-working/m-p/705067/highlight/true#M193661

[MA_9764784]

Thanks Werner,

I have already read that post yesterday and followed the steps proposed. Though I tried several times afterwards the problem remained as is until this morning. Today on my first try I managed to apply the trial license miraculously. 🙂

Thank you again for your quick response. Now it seems I have no problem.

Best regards,

Kamil Adem