Graph lines shifted when printing

[erbank]

Good morning everyone,

I was trying to print my results and I noticed that the lines are shifted in the PDF (see image attached).

I tried several printers but always the same result.

Anyone knows how to fix this?

Thank you for helping,

F.

[LucMeekes]

Guess you're using Prime 4 or 5...?

Is this similar to this issue:

https://community.ptc.com/t5/PTC-Mathcad/Printing-Bug-with-Plots-Prime-4-0/m-p/490071

Success!
Luc

Note that the bug was not solved for Prime 4 and therefore also not in Prime 5 (PTC logic).

[erbank]

Hi Luc,

Thank you for answering.

Yes I am using Mathcad 5.0 and yes the problem I have looks like the one you linked. Unfortunately that does not seems to be a solution yet. It worked fine for me at first and suddenly started doing this. 

I'll log an IT request in the meanwhile.

Thanks!

[rgunwaldsen]

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@erbank wrote:

Hi Luc,

Thank you for answering.

Yes I am using Mathcad 5.0 and yes the problem I have looks like the one you linked. Unfortunately that does not seems to be a solution yet. It worked fine for me at first and suddenly started doing this. 

I'll log an IT request in the meanwhile.

Thanks!

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It's sad that PTC seems to be going backwards.

.

Since you are using Prime 5, have you tried using the new "chart component" as a work around?