How to enable viewables MathCAD Prime 8

[Alexander_Bgrd]

Hi,

We are trying to create viewables from our MathCAD files and to save them to Windchill, where other users (who don't have MathCAD installed) can check the files and optionally comment on them.

From the documentation we can find that it should work as follows:

• Create MathCAD and checkin to Windchill
• Client side viewable is automatically created (Mathcad Checkin) by setting "Models and Viewables" in wgmclient.ini

However, the viewable is saved as Viewable.PVZ and included as attachment to the MathCAD sheet. Attachment can only be downloaded and not opened.

Also the PVZ file can not be opened using Creo View and thus not be annotated and saved back to Windchill.

Below the error message when opening the downloaded PVZ. This is because the PVZ only holds a pdf and no structure.

Is there a configuration step that we're missing or does it work as designed? Is there a way to save the viewable as PVS (which can be opened by Creo View)

Only workable solution now:

• export MathCAD to PDF
• upload the PDF to Windchill.
• annotate the PDF using Creo View
• edit the MathCAD sheet and repeat

Is anybody else using MathCAD viewables in Windchill? How have you solved this?

Thanks in advance.

Regards,

Alexander

[Werner_E]

Seems to me to be a question which may better be placed at the Windchill forum and also asked to PTC support

[VladimirN]

Take a look - "Client side Viewables generated by MathCAD in Windchill does not open correctly in Creo View Client": https://www.ptc.com/en/support/article/CS382286

[Alexander_Bgrd]

Hi Vladimir,

the linked article refers to a SPR, but there is no resolution yet only a SPR. Do you know of any way to be able to view that SPR? Maybe to help testing fixes.

[VladimirN]

"How to obtain SPR information in SPR Tracker": https://www.ptc.com/en/support/article/CS47202

[Alexander_Bgrd]

Hi Vladimir,

Thanks for the article re SPR tracker, however when trying to open the previously linked SPR I get the following: 

So that does not seem to work in this case. Would this SPR only be visible to the initial customer who had this issue?

[VladimirN]

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@Alexander_Bgrd wrote:

Would this SPR only be visible to the initial customer who had this issue?

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Yes, it can be. But you can create a new Case for your problem: https://support.ptc.com/apps/cs_loggers/case_logger/auth/ssl/log