How to locate license and migrate it to new computer in Prime 2.0

[dsochor]

I purchased a student version of Prime 2.0. Unfortunately, when I start the program now red text tells me that I do not have a valid license. When I attempt to validate my license, I am asked for my PTC community login info and product code. Where do I find this code?

Also, I have purchased a new computer. How do I migrate this license from my old computer to my new one?

[mzeftel]

Daniel,

You can take care of both issues at http://www.ptc.com/support/mathcad_supportCenter.htm.

Create a basic account first and then continue.

Good luck!

Mona

[dsochor]

Thank you Mona, Is there anyway to look up my customer number?