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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

I can't open PTC Mathcad Express

Jack2
3-Visitor

I can't open PTC Mathcad Express

When I finished the installation of PTC Mathcad Express and got licence, it showed all blank like below

Image 3.png

How can I solve this problem?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Werner_E
24-Ruby V
(To:Jack2)

I guess you already tried to install the program a second time an got the  same result.

I can't offer any specific help, but you may follow the steps given here

https://community.ptc.com/t5/PTC-Mathcad-Questions/Prime-5-0-won-t-run-after-install/m-p/567282/highlight/true#M181942

Especially step 3, calling PTC support.

It looks like a lot of people have different problems installing Prime 5.

View solution in original post

3 REPLIES 3
Werner_E
24-Ruby V
(To:Jack2)

I guess you already tried to install the program a second time an got the  same result.

I can't offer any specific help, but you may follow the steps given here

https://community.ptc.com/t5/PTC-Mathcad-Questions/Prime-5-0-won-t-run-after-install/m-p/567282/highlight/true#M181942

Especially step 3, calling PTC support.

It looks like a lot of people have different problems installing Prime 5.

VladimirN
24-Ruby II
(To:Jack2)

And what happens after a PC restart?

Jack2
3-Visitor
(To:VladimirN)

Still the same 😞
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