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Mathcad 14 crashes on startup

ptc-3036537
1-Visitor
1-Visitor
‎Jan 28, 2010 11:38 AM
‎Jan 28, 2010 11:38 AM

Mathcad 14 crashes on startup

I have had Mathcad 14 (Datecode M020) running for about a month on a machine using Windows XP. Yesterday I used Print Preview (probably for the first time, not sure) and it crashed. Since then, Mathcad crashes every time I try to start it up. I have removed and re-installed it and cleaned Windows registry but without success. Any suggestions are most appreciated.
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mzeftel
12-Amethyst
12-Amethyst
(To:ptc-3036537)
‎Jan 28, 2010 12:42 PM
‎Jan 28, 2010 12:42 PM

Mathcad 14 and Print Preview crashing is a known problem, that should have been fixed for the vast majority of users in M020. However, even if you still have that issue, it should not be affecting Mathcad running. I suggest you contact technical support at http://www.ptc.com/support/mathcad_contacts.htm if you are a single user. If you have maintenance, you can contact them through your maintenance account. Mona
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