Computer hard drive crashed, need Mathcad 15 license file recreated

[MC_10374061]

As per the original post..

Andy,

my situation is similar to Jamie’s. I bought a single perpetual license (at least that is what I thought I purchased) many years ago and therfore I have no SCN or an SON number, only the product key.

Now I have a new computer and due to the current situation I can’t get a new license file.

Can you forward me to the customer/technical support, so that my mathcad 15 license will be transferred to my new computer.

Michael

[amcgough · Accepted solution]

Hi Michael,

I'll direct message you to get some details from you to see what we can do about your situation.

Many thanks,

Andy.