Unable to launch Mathcad

[SS_9781956]

I am unable to launch Mathcad Prime it comes up and go

[VipulT]

HI @SS_9781956,

Please refer here

https://community.ptc.com/t5/PTC-Mathcad-Installation/Error-quot-An-Unhandled-exception-occurred-on-the-dispatcher/m-p/706410#M19 

Thanks,

Vipul