Want to move Mathcad 14 to new computer. Won't work on old computer.
What I want to do is move Mathcad 14 from my old computer to new computer AND license it. When I try to use the Mathcad License setup on my old computer, and enter my product code (JG140702EU3136 PHT4 CY4H), log in to my account (under my current e-mail, email@example.com), the wizard starts contacting the PTC licensing server, but gets an "Unexpected Error" window saying "The server committed a protocol violation. Section=ResponseHeader Detail=CR must be followed by LF." So long story short Mathcad 14 won't run on my old machine and I want a working version on my new machine (no longer need it on my old machine).
Thanks, but this doesn't work either. "You do not have permission to view this directory using the credentials you supplied." When I follow the link for Please verify your account status, it shows my personal information properly, but it's not obvious to me how to proceed from there.