file could not be opened

[LS_8153366]

Hi,

I have a file made in prime 9 and when I tried to open today and I could not open. I have copied this file from an original file. I made a minor update on the copied file but I could not open while the original, I could.

I attached the file herein for reference. Thank you. 

[Werner_E]

The file somehow got corrupted/truncated. Unfortunately this happens quite often when using Prime - especially with larger files which contain lot of pictures.

Find attached what I was able to reconstruct - but there seems to be a lot missing.

So it may be the better option to take the older file and do the minor updates again.

[LS_8153366]

Thanks Werner. Indeed, there are a lot of items that are missing. 

[MartinHanak]

Hi,

where is your file stored? In directory located on local disk?

[LS_8153366]

Hi Martin, 

The file is stored in the local disk which is part of a one drive.

Lloyd

[MartinHanak]

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@LS_8153366 wrote:

Hi Martin, 

The file is stored in the local disk which is part of a one drive.

Lloyd

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Hi,

I guess that working with Mathcad file saved on OneDrive disk is not safe.

[DJNewman]

I wouldn't say that Mathcad files saved on OneDrive isn't safe. We do that a lot internally at PTC.

[MartinHanak]

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@DJNewman wrote:

I wouldn't say that Mathcad files saved on OneDrive isn't safe. We do that a lot internally at PTC.

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Hi,

simple question ... Does PTC officially support storing data on OneDrive? Personally, I doubt it.

[DJNewman]

Officially, we do not support that: https://www.ptc.com/en/support/article/CS366123