CWC and SAP Configuration - missing APIs after configuration

[pshashipreetham]

Hi, 

We have configured the SAP to CWC using the OData and mapped a couple of APIs. The exact configuration is made for the DEV and QA (Which are just Thingworx Navigate instances)

However, the CWC Instance is missing a couple of APIs, which are present on the DEV and QA.

How do we debug or reverse engineer why these are missing only on CWC instances?

Thanks,

[mstarnaud]

Hi Shashi

The only API I'm "familiar" with in Thingworx is the Rest API, to call services using URLs. And installing CWC should not impact that, in fact CWC adds some services you can call using this API. Is that what's not working for you? If not, what is missing/broken?

I'm trying to see what could be in CWC that prevents something else from existing/working. Maybe there are some entities (like Things) that are in CWC, that have the same name as one you need for your API? It would be surprising, because most entities used by CWC start with either "PTC.FSU." or "PTC.SCA.SCA." prefixes, but maybe there's still an entity that has the same name. Also, CWC requires a few extensions with specific versions, like the CSVParser extension, maybe one of these is a different version than the one you need for your API.

It would be easier to help if you could describe what is broken/missing.

[abandal]

Hello @pshashipreetham,

 
I wanted to follow up with you on your post to see if your question has been answered.

If so, please mark the appropriate reply as the Accepted Solution for the benefit of other members who may have the same question.

Of course, if you have more to share on your issue, please let the Community know so that we can continue to support.

Thanks,
Abhi

[pshashipreetham · Accepted solution]

Hi, 

Thanks for the response @mstarnaud. After debugging, I understood that on the SAP side, there is an issue with the API's access to the user we are using in the configuration of the OData Connector.

Thanks,