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Editing additional properties Manufacturing Apps 8.4

Rmcrabb
9-Granite

Editing additional properties Manufacturing Apps 8.4

After upgrading to Manufacturing Apps 8.4 when i choose a property to edit from the additional properties menu I get the following error. 

 

Error invoking service: Unable to Invoke Service GetAdditionalPropertyUI on PTC.SCA.SCO.ManageResourceUtils : null

3 REPLIES 3
SebB
12-Amethyst
(To:Rmcrabb)

Hey @Rmcrabb 

 

How did you perform the upgrade?

Did you upgrade just Thingworx or also the Apps?

 

Seb

Seb
Principal Solution Experience Architect
PTC
Rmcrabb
9-Granite
(To:SebB)

I upgraded both Thingworx and Manufacturing Apps

SebB
12-Amethyst
(To:Rmcrabb)

@Rmcrabb 

 

I am trying to reproduce your issue. 

Can you give me some more information about your environment, please.

Database, tomcat version, java version?

From which version of Thingworx did you upgraded?

Did you follow the MFG App upgrade guide?

https://www.ptc.com/support/-/media/3B6F1E4328074DD9A0599DE9D3F1EDAD.pdf?sc_lang=en

Installation Guide page 11.

 

I upgraded from 8.3.2 to 8.4.0 and don`t see the issue you describe.

 

Seb

Seb
Principal Solution Experience Architect
PTC
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