Solved: Failure reading data from PLC

ein23 · ‎Jul 04, 2019

Hi all,

I am using a communication with a PLC (Rockwell) through from ThingWorx industrial Connectivity.

The communication is all right but the quality in the foundation is "unknown".

Follow image below:

Can some help me with this?

rsharp-2 · ‎Jul 10, 2019

Hi ein23,

Looking at the log screen shot it looks llike the server is connecting, and reconnecting to the device over and over. Is the device on a wired network?

Would you be able to reset the log, stop and start the ThingWorx industrial Connectivity. runtime service, reproduct the failure; save your ThingWorx industrial Connectivity. event log to text, and attach it here?

Rob

View solution in original post

rsharp-2 · ‎Jul 10, 2019

Hi ein23,

Looking at the log screen shot it looks llike the server is connecting, and reconnecting to the device over and over. Is the device on a wired network?

Would you be able to reset the log, stop and start the ThingWorx industrial Connectivity. runtime service, reproduct the failure; save your ThingWorx industrial Connectivity. event log to text, and attach it here?

Rob

ein23 · ‎Jul 11, 2019

Hi @rsharp-2

The company that I work changed the firewall and it was blocking my communication from TW Industrial Connectivity.

Thank you for your answer.

Regards.