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Kepware licensing

DiegoTavares
8-Gravel

Kepware licensing


Hi friends i need support to recuperate kepware licence that i have no acces more, to the machine originally installed. Need i open especial ticket to this resolution? Can you explain how i open this especial ticket?

Tks 

1 ACCEPTED SOLUTION

Accepted Solutions
AB_7478123
5-Regular Member
(To:DiegoTavares)

Greetings,

 

In order for us to assist with that, you would need to submit a ticket through the My Kepware portal. You can select 'submit a support ticket' and it will be routed appropriately and we can assist.

 

Kind Regards,

Andrew Black

Senior Technical Support  Engineer

View solution in original post

3 REPLIES 3
AB_7478123
5-Regular Member
(To:DiegoTavares)

Greetings,

 

In order for us to assist with that, you would need to submit a ticket through the My Kepware portal. You can select 'submit a support ticket' and it will be routed appropriately and we can assist.

 

Kind Regards,

Andrew Black

Senior Technical Support  Engineer

View solution in original post

Hi @DiegoTavares.

 

Were you able to obtain support for your issues through a case?  If so, posting the solution here for other community members would be greatly appreciated.

 

Regards.

 

--Sharon

@slangley  Thanks a lot, sorry about for long to answer. 

hugs

Diego

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