ThingWorx Manufacturing Apps extension dependences error "Import Failed: java.lang.NullPointer

[jessicalopo]

ThingWorx Manufacturing Apps extension dependenced fails to import.

• ThingWorx Platform 8.1.11
• ThingWorx Manufacturing Apps 8.1.1 and 8.1.2 (I've tried with both)
• Apache Tomcat 8.5.37
• Oracle Java 8 upd92 and upd202  (I've tried with both)
• PostgreSQL
• Microsoft Windows Server 2008 R2 SP1
• 

[SebB]

Hey @jessicalopo 

do you get the same error if you try to import the ThingWorx-Manufacturing-Apps-8.1.1-00-extension-dependencies.zip at once?

Seb

[jessicalopo]

Hi @SebB 

Yes I have the same error.

I've tried to import separated just to check if happens the same thing.

Thanks.

Jessica

[mapathak]

Hello Jessica,

can you please go to the composer -> Import/Export -> Manage extension and see if grid extension has already existed there? if yes, remove it and import the extension dependencies.zip file again. If not, kindly share the application logs.

Thanks & Regards,

Manoj Pathak

[jessicalopo]

Hi Manoj Pathak

No it's not there or in the database.

Follow attached the log file.

What I did in parallel is to install the version 8.2 in another node, and with this version I didn't have problem.

Thanks.

Jessica