ThingWorx Workflow Manager - error

[BorisevskiyAM]

Hello.

ThingWorx Workflow Manager does not show a list of threads at startup.

Log:

12:07:02 INFO  - In-page logger initialized.
12:07:02 INFO  - ThingWorx Mashup Runtime vundefined
12:07:02 WARN  - trying to set a parameter that is not defined: "forceClose".  Ignoring it
12:07:03 WARN  - trying to set a parameter that is not defined: "forceClose".  Ignoring it
12:07:04 WARN  - trying to set a parameter that is not defined: "forceClose".  Ignoring it
12:07:05 ERROR - Runtime exception handling data update for binding {"SourceArea":"Data","TargetArea":"UI","TargetSection":"","SourceId":"GetProcesses","SourceSection":"Things_PTC_BPE_BusinessProcessManager","Id":"afec42a5-674b-4fb0-856c-78952a9c2f76","PropertyMaps":[{"SourcePropertyType":"InfoTable","TargetProperty":"Data","TargetPropertyType":"property","SourcePropertyBaseType":"INFOTABLE","TargetPropertyBaseType":"INFOTABLE","SourceProperty":""}],"SourceDetails":"AllData","TargetId":"Grid-19","isBoundToSelectedRows":false}
Exception: Cannot read property 'length' of undefined
12:07:05 ERROR - Runtime exception handling data update for binding {"SourceArea":"Data","TargetArea":"UI","TargetSection":"","SourceId":"GetProcesses","SourceSection":"Things_PTC_BPE_BusinessProcessManager","Id":"1911c081-6d36-428e-8274-22b7d3187de6","PropertyMaps":[{"SourcePropertyType":"InfoTable","TargetProperty":"Data","TargetPropertyType":"property","SourcePropertyBaseType":"INFOTABLE","TargetPropertyBaseType":"INFOTABLE","SourceProperty":""}],"SourceDetails":"AllData","TargetId":"InfotableSelector-70","isBoundToSelectedRows":false}
Exception: Cannot read property 'length' of undefined
12:07:05 ERROR - Error in invoking service Things_PTC_BPE_BusinessProcessManager, GetProcesses, Things, PTC.BPE.BusinessProcessManager, Services, GetProcesses. Error from the server: "Unable to Invoke Service GetProcesses on PTC.BPE.BusinessProcessManager : null"
12:07:06 WARN  - runtime not configured for conversion from "INTEGER" to "NUMBER" propertyMap: {"SourceProperty":"NumberOfColumn","SourcePropertyBaseType":"INTEGER","SourcePropertyType":"Property","TargetProperty":"number_of_columns","TargetPropertyBaseType":"NUMBER","TargetPropertyType":"property"}
12:07:06 WARN  - runtime not configured for conversion from "INTEGER" to "NUMBER" propertyMap: {"SourceProperty":"NumberOfRow","SourcePropertyBaseType":"INTEGER","SourcePropertyType":"Property","TargetProperty":"number_of_rows","TargetPropertyBaseType":"NUMBER","TargetPropertyType":"property"}

Can I fix this?

[hchanana]

Hi @BorisevskiyAM ,

This seems to be user permission issue. Which user you are using for this?

If it is not Administrator, can you try with the Administrator user.

If this does not resolve the issue, please share ThingWorx version, utilities version and application logs from ThingWorx storage folder.

Thanks,

Himanshu

[BorisevskiyAM]

Hello.

Log's attached.

Other WorkFlow are launched under the same user.

Steps for error search.

I think somewhere requests should be stored. They need to be cleaned.

Two requests in the log file give an error.

[BorisevskiyAM]

ThingWorx 8.3.3-b937

[BorisevskiyAM · Accepted solution]

I'm a fix problem.

For clear list of WorkFlow need execute a service PurgeDataTableEntries in PTC.BPE.BusinessProcessDataTable.