cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Help us improve the PTC Community by taking this short Community Survey! X

WorkFlow Builder and Alerts

BorisevskiyAM
7-Bedrock

WorkFlow Builder and Alerts

I have many questions about WorkFlow Builder and Alerts.

1. When I made event for start WorkFlow by alert, I was watching a two situation. 1) If alert has conditions as "<", ">", "=<", ">=" then WorkFlow did not start. 2) WorkFlow start when alert has a condition "==" only! In both situations alert is start, but workflow start only in 2).
Why is this happening and how to fix it?

 

2. How work GetAlertStatus function from Generic? Why Status in [Properties and Alerts]-[Alerts] not displayed when Alert is worked?

 

3. How does the condition work (WorkFlow builder, Gateway) - context.activeStep === "1"? Worked only context.activeStep != "0", look attached.

 

2 REPLIES 2

Hi @BorisevskiyAM ,

 

Unfortunately there is no way to answer this as what you are experiencing may be unique to your system. In order to assist you directly, please open a Technical Support case via the PTC Support Portal so that we may gather some additional information from your system to assist you with diagnosing the problem.

 

Thanks,

Himanshu

Hello.

 

Thanks.

 

Regards, Alexander.

Top Tags