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the stream is not updated

VV_9645121
5-Regular Member

the stream is not updated

there is a data stream from the robot. the data changes, but the data in the stream is not updated. how do I make the stream auto-update?

1 ACCEPTED SOLUTION

Accepted Solutions

Greetings,

 

If you launch the OPC Quick Client, KEPServer will attempt to reach out to the device and retrieve data from the device. Without a client connected, KEPServer does not read any tags. 

If you need further assistance with troubleshooting, Please submit a support ticket and we would be happy to assist.

 

Kind Regards,

Andrew Black

Senior Technical Support Engineer

View solution in original post

4 REPLIES 4
VladimirN
23-Emerald II
(To:VV_9645121)

What PTC's software do you use?

VV_9645121
5-Regular Member
(To:VladimirN)

I am currently using Kepware ptc software.

Greetings,

 

If you launch the OPC Quick Client, KEPServer will attempt to reach out to the device and retrieve data from the device. Without a client connected, KEPServer does not read any tags. 

If you need further assistance with troubleshooting, Please submit a support ticket and we would be happy to assist.

 

Kind Regards,

Andrew Black

Senior Technical Support Engineer

View solution in original post

slangley
23-Emerald I
(To:VV_9645121)

Hi @VV_9645121.

 

If you feel your question has been answered, please mark the appropriate response as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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