Silent Installation Fails for Creo Elements Direct 20.7.1.0

[jw_CS]

Hi all

I have a problem with a silent installer for Creo Elements Direct.

Before i have created an installer for Creo Parametric(which work well) and i re-use the base of it.

According to CS136223 (https://www.ptc.com/en/support/article/CS136223 ) and CS414799 (https://www.ptc.com/en/support/article/CS414799 ) I do the following:

Creo Elements Dispatcher:

setup.exe /s /v"/qb- INSTALLDIR=\"<Path to Base Directory>\Direct Dispatcher 20.7\""

Finite Elements:

setup_fe.exe /s /v"/qb- INSTALLDIR=\"<Path to Base Directory>\Direct Finite Element Analysis 20.7\""

Even the License Server works kind off(looks like it installed something but i miss the shortcuts to the web browser)

setup_sdserver.exe /s /v"/qb- INSTALLDIR=\"%CREO_LOADPOINT%Direct License Server %RELEASE_SHORT%\""

But Creo Elements, I don't get it to work. It just don't install. Not in my specified location, not in programfiles
Below the example from: https://www.ptc.com/en/support/article/CS136223 

SETUP.exe /s /v"/qb INSTALLDIR=\"<Path to Base Directory>\Direct Modeling 20.7\" MELS=\"<LICENSEHOST>\" ADDDEFAULT=\"BINNT,PERS,RENDER,L10N_DE,HELP_EN,IKIT\" /lvx* \"<Path to Base Directory>\osdm.log\" "

And this one doesn't work eighter.

Is something changed? or am i missing something?

[Catalina]

Hi @jw_CS 

Thank you for your question. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Best regards,

[jw_CS]

Thank You

[der_Wolfgang]

I used a tiny batch to perfom (almost) your command sequence .. 

SETUP.exe /s /v"/qb INSTALLDIR=\"c:\temp\Direct Modeling 20.7\" MELS=\"localhost\" ADDDEFAULT=\"BINNT,PERS,RENDER,L10N_DE,HELP_EN,IKIT\" /lvx* \"c:\temp\osdm.log\" "

followed by

wmic.exe product get name,version,InstallDate | findstr /I "ptc modeling"

this worked fine for me.

Be aware that the SetupPrerequisites

• PTC Creo Platform Agent
• PTC Creo 11 Platform Services
• PTC Diagnostic Tools

got installed into their default install directories

What I definitely changed is the location of the installation log file. When I saw your command I thought immediately that using the base-install dir for the log file as well might not be a good idea. Therefore I changed it (to my temp dir). That might be the difference.

At the end I got:

20250416  PTC Creo Platform Agent                         1.7.121
20250416  Creo Elements/Direct Modeling 20.7.1.1 ( x64 )  20.7.10001
20250416  PTC Creo 11 Platform Services                   1.0.134
20250416  PTC Diagnostic Tools                            11.0.3.0